Frequently Asked Questions

Delivery is FREE within 15 miles of postal code 95032. Outside of that a small fee will apply. You can calculate this fee during checkout before you pay. Delivery is quoted to ground level only and to a location accessible to the delivery vehicle. Unusual delivery conditions may necessitate additional charges and must be arranged for in advance.
Yes! We carry the mandatory CA liability policy.
Yes, we require a 30% non-refundable deposit. In the event you need to re-schedule your party, your deposit will be good for one calendar year from the initial reservation.
We accept Cash, Money Orders, Checks, and all credit cards with Visa and Mastercard logos.  Deposits are due at the time of reservation. The balance is due two days prior to delivery.  A $35.00 fee will be charged for any returned checks

Cancellations must be made 48 hours prior to your event in order to receive a credit. The security deposit is non-refundable if you cancel your event. Sparkle Party Rentals will extend a "Rain Check" to be used within 1 year for a future rental. When we receive a deposit, it tells Sparkle Party Rentals "we want the equipment" therefore the equipment is taken out of our inventory for that day and can not be re-rented.